Privacy Policy
The Meemo’s Café & Cottages at Chakrata (“we,” “our,” or “us”) respects the privacy of its users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you use our website or services.
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
This website is owned and operated by The Meemo’s Café & Cottages at Chakrata, which acts as the data controller for your personal information.
2. Information We Collect
a) Automatically Collected Information
When you visit our website, we may automatically collect certain data such as:
Your IP address
Browser type and version
Time zone settings
Device type
Referring URLs
Pages you viewed
Date/time of visit
Cookies and usage data
b) Personal Information Provided by You
When you fill out a form, contact us, make a booking, or sign up for updates, we may collect:
Full name
Phone number
Email address
Location/city
Booking details
Payment information (processed securely)
Any other data voluntarily submitted
3. Purpose of Data Collection
We collect and process your data for the following legitimate reasons:
To process reservations and manage bookings
To respond to inquiries or customer support
To improve our website and user experience
To send promotional content or newsletters (only if opted-in)
To detect and prevent fraud or misuse of our website
To comply with applicable legal or regulatory obligations
4. Legal Basis for Processing (India)
Under the Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023:
Personal data will only be collected for lawful purposes connected to our services.
We shall obtain your consent before collecting or using sensitive personal data.
You have the right to withdraw consent at any time.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share data:
With service providers assisting in website operations or payment processing
With government or law enforcement agencies when legally required
To protect the rights, property, or safety of our guests and visitors
6. Cookies
We use cookies to enhance your browsing experience. Cookies help us understand user behavior, remember preferences, and improve our services.
You may choose to disable cookies through your browser settings. However, doing so may affect website functionality.
7. Your Rights
Subject to applicable Indian laws, you may:
Access your personal data
Request corrections or updates
Withdraw consent at any time
Request deletion of your data, unless required for legitimate purposes
You may contact us to exercise these rights through the contact details below.
8. Data Security
We implement robust security measures including encryption, firewalls, and secure servers to protect your data from unauthorized access, alteration, or disclosure.
However, no internet transmission is 100% secure. Therefore, we cannot guarantee absolute data security.
9. Third-party Links
Our website may include links to external websites. We are not responsible for the privacy policies or practices of those third-party sites. We recommend you review their privacy statements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated date. Continued use of our services after such changes implies your acceptance.
11. Contact Us
For questions or concerns regarding this Privacy Policy or your personal data, please contact:
The Meemo’s Café & Cottages
Chakrata, Uttarakhand, India
📧 themeemoscottages@gmail.com
📞 +917895012234